What your customers don’t tell you and how to find out

  • You cannot find out clearly which part of your product or service needs to be improved
  • Your customers might stop buying your products without any reason.
  • No easy communication channels
  • Public outlets online to vent out on the Internet
  • Complicated complaint processing mechanism
  • The feeling complaining will not solve anything
  • Ignorance on service quality after multiple complaints

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San Francisco based creative agency. Visit us at http://www.punch.cool

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Punch

Punch

San Francisco based creative agency. Visit us at http://www.punch.cool

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